
How It Works
Sample-First, Risk-Free Custom Manufacturing
We're a custom component manufacturing partner, not a catalog vendor. Every order starts with free verification samples — you see and test the quality before committing to production. Zero risk, zero surprises.
8-Step Process
From First Quote to Reorders from Stock
Typical full timeline: 21–65 days from quote to delivery, depending on part complexity and sample approval pace.
Send Us Your Specs
Day 0Start with a drawing, CAD file, part number, or a physical sample of the component you currently use. No sample? A simple description of what you need works too.
- Upload CAD files, drawings, or photos via our quote form
- Email Ryan@sb5supplysolutions.com with specs and quantities
- Ship us a physical sample for reverse engineering
- Call 305-315-6264 to discuss complex requirements

Receive Your Quote
1-2 DaysWe review your specs and provide a detailed quote within 24-48 hours. Our quotes include unit pricing, tooling costs (if applicable), projected lead time, and payment terms - no hidden fees.
- Unit pricing based on quantity tiers
- Projected lead time for samples and production
- Material, finish, and packaging specifications confirmed
- Payment terms discussed upfront (Net 30/60, PO, credit card)
Free Verification Samples
1-3 WeeksOnce we understand your usage requirements and application, we manufacture verification samples and ship them to your engineering and QC teams at no cost. Check fit, finish, dimensions, and tolerances before you commit to any order.
- Share your MOQ / expected usage so we can tailor the right samples
- Production-grade samples shipped to your facility
- Test against your existing parts and QC standards
- Complete quality inspection before any production commitment

Approve the Sample
On Your ScheduleReview the sample with your team. Need a revision? We remake it at no cost until it matches your requirements exactly. We'd rather spend the extra time getting it right than proceed with production on a part that doesn't work.
- Unlimited revisions until you approve
- No charge for sample iterations
- Direct line to our production team for technical questions
- Written sign-off protects both sides
Production Order Placed
Day of ApprovalOnce you approve the sample, we place the production order with our vetted manufacturing partners. From this point, we handle everything - raw materials, production scheduling, quality control, and logistics.
- We source raw materials and coordinate production
- Quality control checkpoints at every stage
- Regular production updates on longer runs
- No hidden surprises or scope changes mid-production
Manufacturing & QC
3-6 WeeksProduction timelines run 21-45 days depending on complexity and quantity. Every component goes through our QC process before shipping. Expedited production is available when your schedule demands it.
- Simple stamped parts and hardware: 21-30 days
- Standard components: 30-45 days
- Expedited options available for urgent orders

Delivery to Your Door
Final StepWe ship via your preferred carrier or ours - directly to your production facility, distribution center, or any location you specify. Split shipments across multiple locations are welcome.
- Ship to multiple locations if needed
- Domestic freight via UPS, FedEx, or LTL
- International shipping DDP or DAP
- Local Tampa Bay delivery available

Reorders Ship Fast from Stock
OngoingOnce your part is approved and in production, we warehouse the approved inventory in our Plant City, FL facility. Future orders skip the initial 65-90 day timeline entirely - restocks ship directly from our warehouse as soon as you place the order.
- Approved parts warehoused for repeat customers
- Reorders ship from stock - typically within days, not weeks
- Set up blanket POs and scheduled releases
- Lock in pricing across multiple orders
- We monitor your stock levels and notify you before production runs

Lead Time Breakdown
What to Expect
Initial Custom Order
21–65 days
From order confirmation to delivery for first-time custom parts. Includes sample verification phase to ensure perfect specs before production.
Reorders from Stock
Days, not weeks
Once your parts are approved, we warehouse them in Plant City, FL. Reorders ship directly from stock - typically within days of your order.
Expedited Options
Available on request
When production schedules demand it, we offer expedited manufacturing and shipping on most parts. Pricing varies by urgency.
One Part. One Free Sample. See the Savings.
Send us a part number, a drawing, or a sample from your current supplier. We'll quote it, manufacture a free verification sample, and let your team compare quality and cost head-to-head before committing.